Right of Withdrawal
Right of withdrawal
Withdrawal right
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day on which you, or a third party other than the carrier indicated by you, took possession of the goods. In the case of a contract for several goods that you ordered as part of a single order and that are delivered separately, the period is 14 days from the day on which you, or a third party other than the carrier indicated by you, took possession of the last item.
To exercise your right of withdrawal, you must inform us:
Robin Gutsche
Waldingstraße 30
22391 Hamburg
Germany
Email: hushhourcosmetics@gmail.com
of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, although it is not mandatory.
To meet the withdrawal deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we will reimburse you all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and no later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this reimbursement we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise; in no event will you be charged fees for this reimbursement.
We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.
You must return or hand over the goods to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Model withdrawal form
(If you wish to withdraw from the contract, please fill out this form and return it.)
To:
Robin Gutsche
Waldingstraße 30
22391 Hamburg
Germany
Email: hushhourcosmetics@gmail.com
I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the sale of the following goods (*) / the provision of the following service (*):
_______________________________________________________________
_______________________________________________________________
Ordered on (*) / received on (*): _____________________________
Name of consumer(s): __________________________________________
Address of consumer(s): _______________________________________
_______________________________________________________________
Date: _________________________________________________________
Signature (only if this form is notified on paper): ___________
(*) Delete as applicable.